Complimentary delivery on orders above ₹25,000 · Private Client Services available
CUSTOMER CARE

Shipping & Returns

Everything you need to know about receiving and returning your AURA Luxury purchase.

Delivery

Orders are carefully prepared and dispatched using premium delivery partners.

Presentation

Every purchase is packaged with the attention to detail expected from AURA Luxury.

Returns

Eligible products may be returned according to our applicable return conditions.

OUR POLICY

A Considered Delivery Experience

Delivery timelines may vary depending on your location, product availability and order verification.

For returns, please contact our concierge team before sending an item back. Products must meet the applicable eligibility requirements and should be returned in their original condition and packaging.

Contact Concierge
Luxury shopping packaging